Order a kit

We use this information to check that you are eligible for this service. We will never share this information without your consent.

We will check this address to see if we can offer SH:24 services in your area. We will deliver your order to the address provided, your address will appear on the outer packaging. Please ensure it is complete and correct. It will not appear on the samples you post back to the laboratory. The envelope your order arrives in will be discreet and unbranded.

If you have any of the following symptoms, please contact your local clinic rather than ordering a test. These symptoms need urgent clinical assessment:
  • if you are a man who has sex with men and have symptoms of monkey pox (fever, muscle aches, swollen lymph nodes and/or a chickenpox-like rash on the face, genitals or hands)
  • if you have female genitals and you have pelvic pain and/or unusual bleeding
  • if you have male genitals and you have large amounts of visible discharge from the penis
  • if you have male genitals and you have sudden onset of pain in the testicles.

You cannot order for someone else. The General Medical Council only allows doctors to prescribe a medication for or do a test on the person who requested it. That means you cannot order for someone else. This is for safety and confidentiality. Only the person who is going to take the medicine can give us a full medical history and only the person who provided the sample should have access to this result.

Please be aware there may be delays with the postal service at this time. We will text you when we dispatch your order but please be extra patient whilst you wait for it to arrive.