Partner with us
We’re on a mission to improve access to sexual and reproductive health services. We deliver safe, user-centred and holistic care through digital services. And we’re proudly not-for-profit.
Ready to find out how SH:24 can help you? Email our team today: sh24.info@nhs.net.
Outstanding
We are the only digital sexual and reproductive health service rated ‘outstanding’ by the CQC.
Our vision is to empower everyone to manage their sexual and reproductive health regardless of where they live or how much money they have.
We design services hand-in-hand with our partners, users and communities. Together, we
improve sexual health and wellbeing
promote self-management and learning
make services more accessible
reduce costs for public services
improve public health outcomes
As a Community Interest Company, we invest in our employees, partners, and the communities they live in and work with to influence their economic, social, and environmental wellbeing.
Our services
Accessible sexual healthcare delivered through bespoke digital services.
SH:24
At-home testing, contraception and treatment through a free and easy-to-use digital service.
SH:24 Ireland
The first free, national sexual health service, offering contraception, treatment and STI testing by post across the Republic of Ireland.
Hepatitis C Home Test
Free at-home hepatitis C tests delivered across Ireland, in partnership with the HSE.
Freetesting.hiv
Free HIV and syphilis testing for people in commissioned regions across England which is available nationwide during National HIV Testing Week each year.
Fettle
A simple, affordable option for people who want STI testing, treatment, contraception and advice on their terms.
sam.health
Successful, long-term SaaS model in Germany.
Selftest: Ghana
Free HIV self-testing, information and confidential support on WhatsApp, in partnership with local services. Funded by The Global Fund and supported by SH:24.
Jojo
Free specialist sexual and reproductive health information, advice and products in Kenya.
What we offer
We’ve been delivering high-quality, holistic and user-centred care since 2014. Our fully customisable digital contraception, PrEP, STI testing and treatment service options enable you to develop a bespoke offer, responsive to local needs.
This could be a nationwide service, like our work with HSE to offer an award-winning digital sexual health service across Ireland. Or a local offer, like our delivery of the National Chlamydia Screening Programme in Hounslow.
SH:24 can provide:
our new PrEP at home service includes testing, prescriptions and ongoing care
STI testing by post
‘offline’ user-activated STI test kits, for community outreach services
photo diagnosis for warts and herpes,
postal treatment for chlamydia, warts and herpes
partner notification
oral contraception (COC and POP)
emergency hormonal contraception
other contraception: patch, ring and self-injectable
additional ‘bolt-on’ services: condoms, lube, pregnancy tests, bridging prescriptions for POP
Our highly experienced clinical team is available to users at every stage. Offering advice, support and results management through email, phone or text message - it’s easy, discreet and conversational.
Our expert support does not stop there. Our website is packed with the latest, clinically-reviewed information about sexual health, contraception methods and STIs, supporting and empowering users to better manage their sexual health.
Our user-facing service is underpinned and supported by dedicated in-house specialist cross-functional teams including:
our own specialist logistics centre, based in Keele - ensures activity can be scaled quickly and efficiently and enables rapid turnaround for kit dispatch
our in-house wraparound clinical and customer care teams offer multi-channel, bespoke support for service users
our data experts to shape bespoke data gathering and deliver comprehensive monthly performance reports
bespoke referral pathways, clinical contacts and named service managers
We are registered with the Information Commissioner’s Office (ICO). Our audits and accreditations show our dedication to quality data protection and cyber security:
CyberEssentials
NHS Digital Data Security and Protection Toolkit
DPO Centre annual IG audit
DCB0129 and DCB0160
ISO27001
